FAQ
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Account Management
At the bottom of every page on our site, there’s a link that says, “MY ACCOUNT“. Click the link and you’ll be taken to the the login screen.
Simply enter your email address (or username) and password to log in.
If you were a member of the 3rd Battalion 1st Marines Association in the past or purchased anything from our website, there’s a good chance we may have already created an account for you.
In the login screen, click the “Lost your password?” link at the bottom of the form to be taken to the password reset form.
Enter your email address and click the Reset Password button. If we have an account tied to your email address, you’ll receive an email with a link to reset your password.
If we don’t have an account for you already, the form will tell you that no account exists.
In order to protect our members, our site doesn’t provide open registration. There are, however, a few ways to obtain an account.
Become a Member or Associate Member
You can become a member by filling out the member questionnaire and enrolling in a $30/yr. membership subscription. While account creation is automatic as soon as you pay, the membership process isn’t complete until your application is manually reviewed. You will be contacted if we need additional information.
Purchase Something from our Swag Shop
When you purchase an item from our Swag Shop, an account will be created for you. This only applies to items we sell directly. You’ll choose your account username & password during the checkout process.
Contact Us and Ask for an Account
If you aren’t a member or customer of our shop and have a compelling reason to acquire an account, contact us and explain your situation. We’ll get back to you with an answer as soon as we can.
Visit your account dashboard by clicking the MY ACCOUNT link at the bottom of any page on the site. If you’re not already logged in, you’ll be prompted to do so.
From the account dashboard, you can click Addresses to update your billing and shipping address. Please ensure these are kept up to date.
From the account dashboard, you can click Account details to update your email address or change your account password.
Keeping your mailing address and email address up to date is critical. We’ll reach out to you for account issues first via email and then by regular mail if necessary.
It’s critical that we have up to date addresses for all of our users. We’ve made updating your address as simple as possible.
First, log in to the site by clicking My Account at the bottom of any page on the site. If you don’t know your password, follow these steps for resetting your password.
After you’re logged in, the My Account page will look something like this (click the image to enlarge):
From this page, you can click Addresses to update your billing and shipping address. Please provide both addresses, even if they are the same.
Also please note that you can also view your past orders from our store by clicking the Orders link. Similarly, clicking the Account details link will allow you to update your name, email address, and/or change your account password.
Becoming a Member
The first step in the process is to fill out a member questionnaire. Once the questionnaire is completed, you’ll be prompted to select and pay for a membership level.
After your payment is processed, we’ll reach out to you if we require further information. We vet all application information to safeguard our association.
Once your application is approved, we’ll send you out a welcome packet with some 3/1 goodies!
Our Swag Shop is open to anyone who wishes to purchase our products. You do not have to be a member to purchase items.
It’s critical that we have up to date addresses for all of our users. We’ve made updating your address as simple as possible.
First, log in to the site by clicking My Account at the bottom of any page on the site. If you don’t know your password, follow these steps for resetting your password.
After you’re logged in, the My Account page will look something like this (click the image to enlarge):
From this page, you can click Addresses to update your billing and shipping address. Please provide both addresses, even if they are the same.
Also please note that you can also view your past orders from our store by clicking the Orders link. Similarly, clicking the Account details link will allow you to update your name, email address, and/or change your account password.
Swag Shop
Our Swag Shop is open to anyone who wishes to purchase our products. You do not have to be a member to purchase items.
Items in our shop from the Affiliate Items category are sold by 3rd party websites. In some cases, these parties provide us with a percentage donation for sales that come from our website.
Your purchase of an Affiliate Item happens on the seller’s website. Our listing simply directs you there.
When you purchase an item from our store, you are prompted to create an account on the site. Your account details will allow you to view the status of any orders you’ve made.
You can go directly to your orders page here. You must be logged in to view your orders.
If you purchased an Affiliate Item from another website and you haven’t received it, you’ll need to contact the site you purchased it from for assistance.
If you need assistance, please contact us.